Privacy Policy

This Privacy Policy explains how Print Palette handles personal data in connection with its website and print studio services in Singapore. It applies to inquiries, file submissions, order processing, proof review, production, collection, and local delivery.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files for resolution, crop, and profile issues within the agreed pre-flight scope, prepare quotes, manage proof approval, produce printed items, arrange payment, coordinate collection or local delivery, maintain records, and operate and secure the website. We also use limited technical data to monitor performance, prevent misuse, and improve service reliability.

Processing is limited to the purposes described in this policy.

02 · Sharing

Service Providers

We may share personal data with payment processors, delivery or collection partners, website and hosting providers, and other operational service providers that support our business. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.

Service providers receive only the information needed to perform their tasks.

03 · Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with legal obligations, lawful requests, court orders, or regulatory requirements. We may also share information to establish, exercise, or defend legal claims.

Disclosure to authorities occurs only when required by applicable law.

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, print specifications, payment-related records, delivery or collection details, and technical data such as device, browser, and usage information. Where users submit artwork or files for printing, we also process the content provided in those files to carry out the requested service.

The categories of data collected depend on how users interact with our services.

How We Collect Data

We receive data directly from users through email, file upload, and contact forms. We also obtain information from interactions with the website, including basic technical logs, and from service steps such as file review, proof approval, order handling, and delivery coordination.

Information comes from direct submissions, service use, and limited technical collection.

Types of Cookies

We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand site performance and usage patterns. Cookies are not used to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational and analytical purposes.

Cookie Controls

Users can manage cookies through their browser controls and, where available, any on-site preference tools. Disabling some cookies may affect site functions such as form handling, session continuity, or basic analytics.

Browser settings may be used to limit non-essential cookies.

Contact Information

Privacy email

team@careerrise.online

Telephone

+65 8111 6669

Mailing address

7, Shenton Way, Singapore, SG

Privacy contact

Your Rights

Subject to legal limits, users may request access to their personal data, ask for correction of inaccurate information, and raise concerns about certain processing activities. Where a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the data and applicable law.

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and assess the request. We may ask for additional details before responding, especially where the request concerns uploaded files, order history, or technical logs.

Requests are handled after reasonable verification of identity and scope.

Retention

We retain personal data for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal or tax obligations. When data is no longer required, we delete it or de-identify it where practical.

Records are kept only for as long as needed for service, accounting, or compliance purposes.

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from its stated effective date.

We review this policy when our practices or legal obligations change.